Frequently Asked Questions

Got questions? We will try to answer them

We’re here to help. Should you wonder about shipping, payments, returns or perhaps the product itself?
Below you’ll find our extensive FAQ. If you can’t find what you’re looking for, don’t hesitate to contact us at:


Our customer support is available Monday to Friday.Email:

Free shipping

Free international shipping on all orders.

30-day satisfaction guarantee

Try your Sleepytroll risk-free for 30 days.

No duty or taxes

We cover all expenses. Everything is pre-paid.